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Getting started
What is xTriel?+
xTriel is mission control for algorithmic and multi-account MetaTrader 5 trading. A lightweight, read-only Reporter EA sends telemetry from each terminal into a single live dashboard — balance, equity, floating P&L, open positions, and live/stale/offline status for every account. On top of that you get drawdown monitoring, equity-curve analytics, session breakdowns, configurable Telegram risk alerts, public xTracker performance links, and the xAlmanac backtest library.
Which brokers and platforms work with xTriel?+
Any broker that runs MetaTrader 5. xTriel connects through a lightweight Expert Advisor that attaches to your MT5 terminal, so it's broker-agnostic — if your account works in MT5, it works with xTriel. xTriel monitors MT5 terminals specifically; other trading platforms aren't supported today.
How do I connect my MT5 account?+
Three steps, usually done in minutes: Attach the EA — drop the xTriel Expert Advisor onto any chart in your MetaTrader 5 terminal, one EA per terminal, no broker permissions changed. Let it stream — the EA pushes account telemetry to the xTriel gateway in real time and each terminal appears automatically. Watch and configure — see everything on one screen, then set drawdown and profit rules and link Telegram for alerts. Step-by-step setup lives on the Connect your MT5 guide.
Do I need to keep my PC on?+
The MT5 terminal running the EA needs to be online for live data to stream — the same as any EA or copier. Most traders run it on a VPS so monitoring continues 24/7 without leaving a home machine on.
Can I monitor more than one account?+
Yes. Add as many terminals as your plan allows and they all surface on one dashboard. Free covers 1 account, Starter 3, Pro 10, and Max is unlimited.
Data & security
Where is my MT5 data stored?+
xTriel receives read-only telemetry through its hosted gateway and stores it under your account. Your broker credentials stay in MT5, the Reporter EA cannot trade, and you can export or delete your records under your plan and privacy settings.
Is my MT5 data safe?+
The Reporter EA sends read-only telemetry to xTriel. We never ask for broker passwords, never take custody of funds, and the EA cannot open, modify, or close trades. Access to your dashboard is behind authentication.
Does the Reporter Expert Advisor place trades?+
No. The Reporter EA only reads and streams account telemetry. The optional xTrielCopier EA is a separate product that executes configured copy orders locally inside your own MT5 terminals.
Can I export my data?+
Yes. Equity history is exportable to CSV on the Max tier, and the xAlmanac backtest library exports back to .set and CSV.
Alerts
How do the Telegram alerts work?+
You set per-terminal rules — drawdown percentage, profit targets, and stale-terminal detection — then link Telegram. xTriel checks each Reporter update and sends a message when a configured threshold is crossed.
Will I get flooded with notifications?+
No. xTriel applies batching and cooldowns so repeated triggers collapse into the signal that matters instead of a stream of duplicates. You get told once, clearly, rather than buzzed every tick. An alert history keeps a record of what fired and when.
Do new trades trigger an alert?+
Yes. The moment a new position opens on a connected terminal, xTriel can ping you automatically — symbol, direction, and volume included — so you always know when an EA fires, even on accounts you aren't watching.
Does alert-history access change by plan?+
No. Every plan uses the same recent alert-history view. Free can send up to 3 new alerts per day; every paid monitoring tier removes that daily cap.
xTracker
What is xTracker?+
xTracker turns an account into a clean, shareable public performance link with privacy controls. Send it to investors, a prop firm, or your audience to show your track record without handing over login access.
Can I control what's visible?+
Yes — granular privacy controls let you mask the account number, hide money values, and show or hide individual trades with a toggle. Publish the percentages and the curve while keeping balances and positions to yourself.
How many public links do I get?+
Public xTracker links are a paid feature: Starter includes 1, Pro 3, and Max is unlimited. Free can inspect one account in xTracker but cannot publish a public link. Learn more on the xTracker page.
xAlmanac
What can I import into xAlmanac?+
Import MT5 .set presets, HTML backtest reports, and optimization results into one library. Each run is parsed into the same set of metrics so you can stop hunting through folders for last month's best parameters.
How do I compare backtests?+
xAlmanac plots your runs on a drawdown-vs-net-profit scatter so the efficient ones jump out, and a sortable master table lets you rank by profit factor, max drawdown, Sharpe, win rate, and more. Find the parameter set with the best return for the risk you'll accept.
Can I export a preset back out?+
Every paid tier includes xAlmanac comparison and export tools. The plan difference is library size: Starter includes 15 presets, Pro 50, and Max is unlimited. See the xAlmanac page.
Billing & plans
What's the catch with the free tier?+
No catch — the Free tier is the real product for one account, supported by ads. You get the live dashboard (balance, equity, drawdown, positions), daily drawdown monitoring, 3 risk alerts a day, 7 days of equity history, and the economic calendar. The only trade-off is the on-screen ads and the lower limits. Upgrade to remove ads and lift the caps.
What changes between paid monitoring tiers?+
Every paid tier removes ads, removes the daily alert cap, and unlocks paid xTracker and xAlmanac workflows. The enforced differences are limits: Starter — $19.99/mo has 3 accounts, 90 days of history, 1 public link, and 15 presets; Pro — $49.99/mo has 10 accounts, 1 year, 3 links, and 50 presets; Max — $99.99/mo makes those four limits unlimited.
How does annual billing work?+
Annual billing is charged once a year at ten months' rate — so two months are effectively free versus paying monthly. Toggle Monthly/Annual on the pricing page to see both. Prices are in USD.
Can I cancel anytime?+
Yes. Plans are month-to-month — or annual if you choose — and you can cancel whenever you like. You can export or delete account records under your plan and privacy settings.
Still stuck? Ask a human.
If the answer isn't here, it should be. Email the team — real replies, usually same day — or dig into the step-by-step guides on the Help Center.