Template. This is placeholder copy. Set a refund policy that matches your payment processor (Stripe) settings and local law before launch.

Refund Policy

Last updated: 22 June 2026

Free tier

The Free tier is ad-supported and costs nothing — no payment, nothing to refund. Try xTriel free for as long as you like before upgrading.

Paid plans

Pro and Max are billed monthly in advance. If you're not satisfied, contact us within 14 days of your first payment for a full refund of that charge.

Renewals

• Cancel anytime from your account settings; you keep access until the end of the current billing period.
• Renewal charges are generally non-refundable, but reach out if something went wrong — we're reasonable.

How to request

Email billing@xtriel.com from your account email with your order details. Refunds are issued to the original payment method via Stripe.